Introduction

Estonia Private Transfers (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website or contact us to request transport services.

Website:
www.estoniaprivatetransfers.com

Service operator:
AJDrive OÜ

Location:
Tallinn, Estonia

If you have questions about this policy or how your data is handled, you can contact us at:

Email: info@estoniaprivatetransfers.com
Phone / WhatsApp: +372 5373 9699

1. Information We Collect

We may collect the following types of information when you use our website or contact us:

Contact information

  • Name
  • Phone number
  • Email address

Booking details

  • Pickup location
  • Destination
  • Date and time of transfer
  • Number of passengers
  • Special requests related to the service

Technical information

When you visit our website, some technical data may automatically be collected:

  • IP address
  • Device type
  • Browser type
  • Pages visited on our website

This information helps us understand how visitors use the website and improve our services.

2. How We Use Your Information

We use collected information for the following purposes:

  • responding to enquiries and quote requests
  • organising transport services
  • communicating with you regarding your booking
  • improving the website and services
  • preventing fraud or misuse of the website

Your information is used only for legitimate business purposes related to the services offered on this website.

3. Sharing of Information

We do not sell or rent your personal data.

In some cases, information may be shared with trusted partners who help us provide the requested transport service. This may include:

  • partner drivers
  • vehicle operators
  • logistics partners

These partners only receive the information necessary to complete the requested service.

4. Data Storage and Protection

We take reasonable technical and organisational measures to protect personal data against:

  • unauthorised access
  • loss
  • misuse
  • disclosure

However, no online system can guarantee absolute security. We strive to protect your data using industry-standard practices.

5. Cookies

Our website may use cookies or similar technologies to improve website performance and user experience.

Cookies may help us:

  • understand website traffic
  • analyse user behaviour
  • improve website functionality

You can disable cookies in your browser settings if you prefer not to allow them.

6. Data Retention

We retain personal information only for as long as necessary to:

  • provide the requested services
  • respond to enquiries
  • comply with legal obligations

When information is no longer required, it may be securely deleted.

7. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have certain rights regarding your personal data.

These may include the right to:

  • request access to your personal data
  • request correction of inaccurate information
  • request deletion of your data
  • request limitation of data processing
  • object to processing in certain circumstances

To exercise these rights, please contact us using the contact details provided above.

8. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices of third-party websites and encourage users to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business operations.

Any updates will be published on this page.

10. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

AJDrive OÜ
Tallinn, Estonia

Email: info@estoniaprivatetransfers.com
Phone / WhatsApp: +372 5373 9699